Privacy Statement

On The Wave respects your privacy. Other than as described in this Policy, we will not give any information about you to others without your express permission.

Our site uses forms in which you give us contact information (including your name, address, telephone number, and email address) so you can place orders, and request information and support. We will then create an account number for you.

We receive and store any information you enter on our site, or give us in any other way, including through email, telephone, or other communications with our customer service department. If you contact us for support, we will keep an internal record of what support was given.

We use your information to contact you regarding functionality changes to our products and our Site, and new On The Wave services. If you would rather not receive this information, please contact us. 

We use information gathered about you from our site statistics (for example, your IP address or device operating system) to help diagnose problems with our server, and to administer our site. We also gather broad demographic information from this data to help us improve our site and make your browsing and purchasing experience more enjoyable. This is not linked to any personally identifiable information, except as necessary to prevent fraud or abuse on our system.

Our site uses cookies to keep track of your shopping cart and receipts. We use cookies to identify you so you don't need to log in each time you visit our Site or mobile application. The cookies are linked to your customer number, which is associated with the information in your account.